Privacy Policy

Data protection

In accordance with the legal requirements of data protection law (in particular the new version of the German Federal Data Protection Act (BDSG) and the European General Data Protection Regulation (GDPR)), we inform you below about the type, scope and purpose of the processing of personal data by our company. This privacy policy also applies to our websites and social media profiles. With regard to the definition of terms such as “personal data” or “processing”, we refer to Art. 4 GDPR.

Name and contact details of the controller(s)
Our controller (hereinafter “controller”) within the meaning of Art. 4(7) GDPR is

Kartmed GmbH
Arnold-Dehnen-Str. 48
47138, Duisburg, BRD
Managing director: Da Wu
Commercial register no.: 86266
Register court: Düsseldorf
E-mail address: info@kartmed.de

Types of data, purposes of processing and categories of data subjects

Below we inform you about the type, scope and purpose of the collection, processing and use of personal data.

1. Types of data that we process
Usage data (access times, websites visited, etc.), inventory data (name, address, etc.), contact data (telephone number, email, fax, etc.), contract data (subject matter of the contract, term, etc.), content data (text entries, videos, photos, etc.), communication data (IP address, etc.),

2. Purposes of processing in accordance with Art. 13 para. 1 c) GDPR
Processing of contracts, Evidence purposes / preservation of evidence, Optimize website technically and economically, Enable easy access to the website, Fulfilment of contractual obligations, Contact in the event of legal complaints by third parties, Fulfilment of legal storage obligations, Optimization and statistical evaluation of our services, Support commercial use of the website, Improve user experience, Make website user-friendly, Economic operation of advertising and website, Marketing / sales / advertising, Compilation of statistics, Prevention of SPAM and abuse, Customer service and customer care, Handling contact requests, Providing websites with functions and content, Security measures, Uninterrupted, secure operation of our website,

3. Categories of data subjects according to Art. 13 para. 1 e) GDPR
Visitors/users of the website, customers, suppliers, interested parties, employees, employees of customers or suppliers,

The data subjects are collectively referred to as “users”.

 

Legal basis for the processing of personal data

Below we inform you about the legal basis for the processing of personal data:

  1. If we have obtained your consent for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis.
  2. If the processing is necessary for the performance of a contract or in order to take steps at your request prior to entering into a contract, the legal basis is Art. 6 (1) (b) GDPR.
  3. If the processing is necessary for compliance with a legal obligation to which we are subject (e.g. statutory retention obligations), the legal basis is Art. 6 para. 1 sentence 1 lit. c) GDPR.
  4. If the processing is necessary to protect the vital interests of the data subject or another natural person, Art. 6 para. 1 sentence 1 lit. d) GDPR is the legal basis.
  5. If the processing is necessary to protect our legitimate interests or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not prevail in this respect, Art. 6 para. 1 sentence 1 lit. f) GDPR is the legal basis.

Transfer of personal data to third parties and processors

As a matter of principle, we do not pass on any data to third parties without your consent. Should this nevertheless be the case, the data will be passed on on the basis of the aforementioned legal bases, e.g. when passing on data to online payment providers to fulfill the contract or due to a court order or due to a legal obligation to hand over the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights.
We also use processors (external service providers, e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors as part of an agreement on order processing, this is always done in accordance with Art. 28 GDPR. We select our processors carefully, monitor them regularly and have been granted the right to issue instructions regarding the data. In addition, the processors must have taken appropriate technical and organizational measures and comply with the data protection regulations according to BDSG n.F. and GDPR

Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) has created a uniform basis for data protection in Europe. Your data is therefore mainly processed by companies to which the GDPR applies. However, if processing is carried out by third-party services outside the European Union or the European Economic Area, these must fulfill the special requirements of Art. 44 et seq. GDPR must be met. This means that the processing takes place on the basis of special guarantees, such as the EU Commission’s officially recognized determination of a level of data protection corresponding to that of the EU or compliance with officially recognized special contractual obligations, the so-called “standard contractual clauses”. In the case of US companies, submission to the so-called “Privacy Shield”, the data protection agreement between the EU and the USA, fulfills these requirements.

Deletion of data and storage duration

Unless expressly stated in this privacy policy, your personal data will be deleted or blocked as soon as you revoke your consent to processing or the purpose for storing the data no longer applies or the data is no longer required for the purpose, unless its continued storage is necessary for evidence purposes or this conflicts with statutory retention obligations. This includes, for example, commercial law obligations to retain business letters in accordance with Section 257 (1) HGB (6 years) and tax law obligations to retain documents in accordance with Section 147 (1) AO (10 years). If the prescribed retention period expires, your data will be blocked or deleted unless storage is still required for the conclusion or fulfillment of a contract.

Existence of automated decision-making

We do not use automated decision-making or profiling.

Provision of our website and creation of log files

  1. If you only use our website for information purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data:
    – IP address;
    – Internet service provider of the user;
    – Date and time of access;
    – browser type;
    – language and browser version;
    – Content of the retrieval;
    – time zone;
    – Access status/HTTP status code;
    – amount of data;
    – Websites from which the request comes;
    – operating system.
    This data is not stored together with your other personal data.
  2. This data serves the purpose of user-friendly, functional and secure delivery of our website to you with functions and content as well as their optimization and statistical evaluation.
  3. The legal basis for this is our legitimate interest in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR, which also lies in the above purposes.
  4. For security reasons, we store this data in server log files for a storage period of 60 days. After this period has expired, they are automatically deleted unless we need to retain them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.

Cookies

  1. We use so-called cookies when you visit our website. Cookies are small text files that your Internet browser places and stores on your computer. When you visit our website again, these cookies provide information to automatically recognize you. Cookies also include so-called “user IDs”, where user information is stored by means of pseudonymized profiles. When you visit our website, we inform you about the use of cookies for the aforementioned purposes and how you can object to this or prevent their storage (“opt-out”) by means of a reference to our privacy policy.A distinction is made between the following types of cookie–Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the operation of the website in order to store certain functions of the website such as logins, shopping cart or user input, e.g. regarding the language of the website.-Session cookies: Session cookies are required to recognize multiple uses of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information to automatically recognize you. The information obtained in this way is used to optimize our services and make it easier for you to access our site. When you close the browser or log out, the session cookies are deleted.

    –Persistent cookies: These cookies remain stored even after the browser is closed. They are used to store the login, to measure reach and for marketing purposes. They are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

    – Cookies from third-party providers (third-party cookies, in particular from advertisers): Depending on your wishes, you can configure your browser settings and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all the functions of this website. Read more about these cookies in the respective privacy policies of the third-party providers.

  2. Data categories: User data, cookie, user ID (inb. the pages visited, device information, access times and IP addresses).
  3. Purposes of processing: The information obtained in this way serves the purpose of optimizing our web offers technically and economically and to provide you with easier and more secure access to our website.
  4. Legal bases: If we process your personal data with the help of cookies on the basis of your consent (“opt-in”), then Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis. Otherwise, we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Art. 6 para. 1 sentence 1 lit. f) GDPR is the legal basis. The legal basis is also Art. 6 para. 1 sentence 1 lit. b) GDPR if the cookies are set to initiate a contract, e.g. for orders.
  5. Storage period/deletion: The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.Cookies are otherwise stored on your computer and transmitted from it to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.You can find information on deleting cookies by browser here:Chrome: https://support.google.com/chrome/answer/95647

    Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac

    Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen

    Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies

    Microsoft Edge: https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies

  6. Objection and “opt-out”: You can generally prevent cookies from being stored on your hard disk, regardless of consent or legal permission, by selecting “do not accept cookies” in your browser settings. However, this may result in a functional restriction of our offers. You can object to the use of cookies from third-party providers for advertising purposes by opting out via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).

Cookie consent solutions

Usercentrics Consent Management Platform

  1. We have integrated the Usercentrics Consent Management Platform (service provider: Usercentrics GmbH, Rosental 4, 80331 Munich, Germany) as a consent management service on our website.
  2. Data categories and description of data processing: Cookies, date and time of visit, device information, browser information, anonymized IP address, opt-in and opt-out data. This service enables us to obtain and document your consent to the storage of cookies. In addition, a cookie is stored in your browser in order to be able to assign the consent given or its revocation to you. Below you will find further information in the privacy policy of the data processor Usercentrics: https://usercentrics.com/privacy-policy/
  3. Purposes of data processing: Compliance with legal obligations, consent storage.
  4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR and the fulfillment of legal obligations pursuant to Art. 6 para. 1 sentence 1 lit. c) GDPR.
  5. Storage period: Storage of the data until you delete the CMP cookie in your browser yourself or the purpose for data storage no longer applies. The proof of revocation of a previously granted consent is stored for a period of three years. On the one hand, the retention is based on our accountability pursuant to Art. 5 para. 2 GDPR. This obliges us to comply with the processing of personal data in accordance with the General Data Protection Regulation. On the other hand, retention is due to the regular limitation period of three years pursuant to Section 195 BGB. This limitation period begins at the end of the year in which the claim arose (Section 199 BGB). Consequently, the three-year limitation period begins at the end of December 31 and ends three years later at midnight on December 31.
  6. Data transfer/recipient category: CMP provider. We have therefore concluded an order processing contract with the data processor in accordance with Art. 28 GDPR.

Borlabs Cookie

  1. We have installed the Borlabs Cookie Consent Plugin for WordPress on our website (service provider: Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany) as a consent management service.
  2. Data categories and description of data processing: Cookies, date and time of visit, device information, browser information, anonymized IP address, opt-in and opt-out data. This service enables us to obtain and document your consent to the storage of cookies. In addition, a cookie is stored in your browser in order to be able to assign the consent given or its revocation to you. You can find further information in Borlabs’ privacy policy here: https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.
  3. Purposes of data processing: Compliance with legal obligations, consent storage.
  4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR and the fulfillment of legal obligations pursuant to Art. 6 para. 1 sentence 1 lit. c) GDPR.
  5. Storage period: Storage of the data until you delete the Borlabs cookie in your browser yourself or the purpose for data storage no longer applies. The proof of revocation of a previously granted consent is stored for a period of three years. The retention is based on our accountability pursuant to Art. 5 para. 2 GDPR and the standard limitation period.
  6. Data transfer/recipient category: the data will not be transferred to Borlabs.

Consent Manager Provider

  1. We have integrated the Consent Manager Provider (CMP) on our website (service provider: Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website: https://www.consentmanager.de) as a consent management service.
  2. Data categories and description of data processing: Cookies, date and time of visit, device information, browser information, anonymized IP address, opt-in and opt-out data. This service enables us to obtain and document your consent to the storage of cookies. In addition, a cookie is stored in your browser in order to be able to assign the consent given or its revocation to you. Further information can be found below in the privacy policy of the data processor CMP: https://www.consentmanager.de/privacy.php.
  3. Purposes of data processing: Compliance with legal obligations, consent storage.
  4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR and the fulfillment of legal obligations pursuant to Art. 6 para. 1 sentence 1 lit. c) GDPR.
  5. Storage period: Storage of the data until you delete the CMP cookie in your browser yourself or the purpose for data storage no longer applies. The proof of revocation of a previously granted consent is stored for a period of three years. On the one hand, the retention is based on our accountability obligation pursuant to Art. 5 para. 2 GDPR.
  6. Data transfer/recipient category: CMP provider in Europe. We have therefore concluded an order processing contract with the data processor in accordance with Art. 28 GDPR.

Processing of contracts

  1. We process inventory data (e.g. company, title/academic degree, names and addresses as well as contact data of users, e-mail), contract data (e.g. services used, names of contact persons) and payment data (e.g. bank details, payment history) for the purpose of fulfilling our contractual obligations (knowledge of who the contractual partner is; justification, content and execution of the contract; checking the plausibility of the data) and services (e.g. contacting customer service) in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
  2. This data will not be passed on to third parties unless it is necessary to pursue our claims (e.g. transfer to a lawyer for debt collection) or to fulfill the contract (e.g. transfer of data to payment providers) or there is a legal obligation to do so in accordance with Art. 6 Para. 1 S. 1 lit. c) GDPR.
  3. We may also process the data you provide in order to inform you about other interesting products from our portfolio or to send you emails with technical information.
  4. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case for inventory and contract data when the data is no longer required for the performance of the contract and no more claims can be asserted under the contract because they are time-barred (warranty: two years / standard limitation period: three years). Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years. However, we restrict processing after three years if the contract is terminated, i.e. your data will only be used to comply with legal obligations. Information in the user account remains until it is deleted.

Contact via contact form / e-mail / fax / post

  1. When you contact us by contact form, fax, post or e-mail, your data will be processed for the purpose of handling the contact request.
  2. The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a) GDPR if you have given your consent. The legal basis for the processing of data transmitted in the course of a contact request or e-mail, letter or fax is Art. 6 para. 1 sentence 1 lit. f) GDPR. The controller has a legitimate interest in the processing and storage of the data in order to be able to answer user inquiries, to preserve evidence for liability reasons and, if necessary, to comply with its statutory retention obligations for business letters. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b) GDPR.
  3. We may store your details and contact request in our customer relationship management system (“CRM system”) or a comparable system.
  4. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. We store inquiries from users who have an account or contract with us for a period of two years after termination of the contract. In the case of statutory archiving obligations, the deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) retention obligation.
  5. You have the option to withdraw your consent to the processing of personal data at any time in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR. If you contact us by email, you can object to the storage of your personal data at any time.

Google Analytics

  1. We have integrated the website analysis tool “Google Analytics”(service provider: Google Ireland Limited, registration no.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.
  2. Data categories and description of data processing: User ID, IP address (anonymized). When you visit our website, Google places a cookie on your computer in order to analyze your use of our website. We have activated the IP anonymization “anonymizeIP”, which means that the IP addresses are only processed in abbreviated form. On this website, your IP address will therefore be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the controller. We have also activated the cross-device analysis of website visitors, which is carried out via a so-called user ID. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Further information on the use of data by Google Analytics can be found here: https://www.google.com/analytics/terms/de.html (Terms of use for Analytics), https://support.google.com/analytics/answer/6004245?hl=de (Privacy policy for Analytics) and Google’s privacy policy https://policies.google.com/privacy.
  3. Purpose of processing: The use of Google Analytics serves the purpose of analyzing, optimizing and improving our website.
  4. Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data by the third-party provider using “Google Analytics”, the legal basis is Art. 6 para. 1 sentence 1 lit. a) GDPR. The legal basis is also our legitimate interest in the above purposes (the analysis, optimization and improvement of our website) in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR. In the case of services provided in connection with a contract, tracking and analysis of user behaviour is carried out in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR in order to be able to offer optimized services to fulfill the purpose of the contract with the information thus obtained.
  5. Storage period: The data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after months. Data that has reached the end of its retention period is automatically deleted once a month.
  6. Data transfer/recipient category: Google, Ireland and USA. The data collected is transferred to the USA and stored there. If personal data is transferred to the USA, Google’s certification in accordance with the Privacy Shield Agreement(https://www.privacyshield.gov/EU-US-Framework) provides a guarantee that European data protection law is complied with. We have also concluded a data processing agreement with Google in accordance with Art. 28 GDPR.
  7. Objection and removal options (“opt-out”):
    -You can generally prevent cookies from being stored on your hard disk by selecting “do not accept cookies” in your browser settings. However, this may result in a functional restriction of our offers. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de-As an alternative to the browser plugin above, you can prevent Google Analytics from collecting data by clicking [__insert Analytics opt-out link for your website here]. This click sets an “opt-out” cookie that prevents the future collection of your data when you visit this website. This cookie only applies to our website and your current browser and only lasts until you delete your cookies. In this case, you would have to set the cookie again.-You can deactivate cross-device user analysis in your Google account under “My data > Personal data”.

Data protection for applications and in the application process

  1. Applications that are sent to the controller electronically or by post are processed electronically or manually for the purpose of handling the application process.
  2. We expressly point out that application documents with “special categories of personal data” according to Art. 9 GDPR (e.g. a photo that provides information about your ethnic origin, religion or marital status), with the exception of a possible severe disability, which you wish to disclose of your own free will, are undesirable. You should submit your application without this data. This will have no effect on your chances of applying.
  3. The legal basis for the processing is Art. 6 Para. 1 S.1 lit. b) GDPR and § 26 BDSG n.F.
  4. If an employment relationship is entered into with the applicant after completion of the application process, the applicant data will be stored in compliance with the relevant data protection regulations. If you are not offered a position after completion of the application process, your submitted letter of application including documents will be deleted 6 months after the rejection has been sent in order to be able to meet any claims and obligations to provide evidence under the AGG.

Rights of the data subject

  1. Objection or revocation against the processing of your data

    2. If the processing is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a), Art. 7 GDPR, you have the right to withdraw your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.Insofar as we base the processing of your personal data on the balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR, you may object to the processing. This is the case if, in particular, the processing is not necessary for the performance of a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise your right to object free of charge. You can inform us of your objection to advertising using the following contact details:

    Kartmed GmbH
    Arnold-Dehnen-Str. 48
    47138, Duisburg, BRD
    Managing Director Da Wu
    Commercial register no.: 86266
    Register court: Düsseldorf
    E-mail address: info@kartmed.de

  2. Right to information
    You have the right to request confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have a right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it was not collected directly from you.
  3. Right to rectification
    You have a right to rectification of inaccurate data or completion of correct data in accordance with Art. 16 GDPR.
  4. Right to erasure
    You have a right to erasure of your data stored by us in accordance with Art. 17 GDPR, unless statutory or contractual retention periods or other statutory obligations or rights to further storage conflict with this.
  5. Right to restriction
    You have the right to request a restriction on the processing of your personal data if one of the conditions in Art. 18 para. 1 lit. a) to d) GDPR is met:
    – If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;- the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead- the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, or- if you have objected to the processing pursuant to Art. 21 para. 1 GDPR and it is not yet certain whether the legitimate reasons of the controller outweigh your reasons.
  6. Right to data portability
    You have a right to data portability in accordance with Art. 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, commonly used and machine-readable format or request that it be transferred to another controller.
  7. Right to lodge a complaint
    You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

Data security

We have taken appropriate technical and organizational security measures to protect all personal data that is transmitted to us and to ensure that we and our external service providers comply with data protection regulations. Therefore, among other things, all data between your browser and our server is transmitted in encrypted form via a secure SSL connection.